Business with Beers
Ep 139: Building a Customer-Obsessed Company with Marbue Brown
Marbue Brown is the author of the new book Blueprint for Customer Obsession and the founder of The Customer Obsession Advantage, a firm dedicated to helping companies achieve transcendent business results through Customer Obsession.
In this episode, we explored the concept of being customer-obsessed and how companies can become customer-obsessed. We also explored the challenges businesses may face when implementing a customer-obsessed strategy and how to overcome them.
Links:
- Website: https://www.customerobsession.net/
Book Link:
Blueprint for Customer Obsession by B.A. Marbue Brown
Guest Social Links:
- LinkedIn: https://www.linkedin.com/in/marbue-brown-43a8a52/
- Website: https://www.customerobsession.net/
- Facebook: https://www.facebook.com/MarbueBrown
Check out Brian's newsletter
Stay up to date with all things franchising by following Brian on Twitter & LinkedIn
Marbue Brown is the author of the new book Blueprint for Customer Obsession and the founder of The Customer Obsession Advantage, a firm dedicated to helping companies achieve transcendent business results through Customer Obsession.
In this episode, we explored the concept of being customer-obsessed and how companies can become customer-obsessed. We also explored the challenges businesses may face when implementing a customer-obsessed strategy and how to overcome them.
Links:
- Website: https://www.customerobsession.net/
Book Link:
Blueprint for Customer Obsession by B.A. Marbue Brown
Guest Social Links:
- LinkedIn: https://www.linkedin.com/in/marbue-brown-43a8a52/
- Website: https://www.customerobsession.net/
- Facebook: https://www.facebook.com/MarbueBrown
Check out Brian's newsletter
Stay up to date with all things franchising by following Brian on Twitter & LinkedIn